* I was told that the camera's don't reach into the corners of the rooms!!? * I paid for her to have a $30.00 bath prior to pickup. * I had my friends looking for her too (on their stupid APP.) They said the same thing! Could not find her in the huge crowd of dogs. Here is what happened * I never saw my Missy on camera until 10:00 or 11:00 am. I should have been suspicious when I visited the location and observed stressed out employees openly complaining about being short-staffed that morning.
I left her in the Mount Juliet, TN location due to a family emergency that required me to fly to CA. My dog, Missy is an amazing, very sweet Giant Schnauzer. The employees are untrained and there are way too many dogs assigned to a thread-bare number of humans that are required to supervise.
Their business model is to hire inexperienced kids for super cheap. My failure was when I did not look at their national reviews.
THE OWNER TYLER and HIS MANAGER COURTNEY do not CARE about your dog!!!!!! This FRANCHISE is just as bad as all the others ACROSS THE NATION.
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